Last Updated: 4th March2025

Welcome to DH Admin & Business Support (operated by DH Mechanical Services Ltd, referred to as “we,” “us,” or “our”). By accessing or using our website http://www.dh-admin.co.uk (the “Site”) or any services provided by us (the “Services”), you agree to be bound by these Terms of Service (the “Terms”) and our Privacy Policy. If you do not agree with these Terms, you must not use our Services.

Accessibility

If you require a copy of this  Terms of Service in other formats (e.g., large text, accessible PDFs), please contact terms@dh-admin.co.uk and let us know your requirements. We will be more than happy to provide this.

By accessing and using the Site or Services, you confirm that you have read, understood, and agree to comply with these Terms. If you are using the Services on behalf of a company, organisation, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms.

We may update these Terms from time to time, and any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Services after such changes constitutes your acceptance of the revised Terms.

You agree to use the Site and Services only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws, regulations, or third-party rights.
• Engage in any conduct that could harm or disrupt the Site or Services, including transmitting malware, viruses, or other harmful code.
• Attempt to gain unauthorised access to our systems or networks, or the accounts of other users.
• Use the Site or Services for any fraudulent, illegal, or unauthorised purpose.

To access certain features of the Site or Services, you may need to create an account. You agree to provide accurate, current, and complete information when creating your account and to keep your account information updated.

You are responsible for maintaining the confidentiality of your account login credentials (e.g., username and password) and for all activities under your account. You agree to notify us immediately if you believe your account has been compromised or if there is any unauthorised use of your account.

DH Admin & Business Support offers a range of administrative and business support services, which may include but are not limited to:

• Virtual assistance
• Data entry
• Customer service support
• Administrative project management
• Document preparation and management

The specific services offered, pricing, and scope will be outlined in individual contracts or service agreements between you and us. By engaging with our Services, you agree to be bound by the terms of the applicable service agreement.

By using our Services, you agree to pay all applicable fees as set forth in the relevant service agreement or contract. We may provide services on a subscription, one-time payment, or hourly basis, as described in the applicable service documentation.

Payments will be processed through third-party payment processors (such as PayPal), and you agree to provide accurate and complete payment information. You are responsible for any fees or charges incurred from your use of these third-party services.

If you fail to make payments as agreed, we reserve the right to suspend or terminate your access to the Services.

You may submit, upload, or otherwise provide content to us, including any text, images, videos, and other materials (“User Content”). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable licence to use, modify, distribute, and display such content solely for the purpose of providing the Services.

You are solely responsible for your User Content, and you represent and warrant that:

• You have the necessary rights and permissions to submit the content.
• Your content does not infringe upon or violate any third-party rights, including intellectual property rights.

We reserve the right to remove any User Content that violates these Terms or is deemed inappropriate, at our sole discretion.

The Site and Services are owned and operated by DH Admin & Business Support. All content, features, and functionality on the Site, including but not limited to text, graphics, logos, images, and software, are owned by us or licensed to us and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, modify, distribute, or create derivative works based on the content or services without prior written consent from us.

We may suspend or terminate your access to the Site or Services at any time, without notice, for conduct that we believe violates these Terms or for any other reason.

You may terminate your use of the Services at any time by contacting us and discontinuing your use of the Site. Upon termination, you will remain liable for any fees or charges incurred prior to the termination.

The Site and Services are provided “as is” and “as available,” without any warranties of any kind, either express or implied. We do not warrant that the Site or Services will be error-free or uninterrupted, nor do we make any representations regarding the accuracy, completeness, or reliability of any content on the Site.

To the maximum extent permitted by law, DH Admin & Business Support, its affiliates, employees, or agents shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use or inability to use the Site or Services, even if we have been advised of the possibility of such damages.

You agree to indemnify and hold harmless DH Admin & Business Support, its affiliates, employees, contractors, and agents from any claims, damages, losses, liabilities, or expenses (including reasonable legal fees) arising from your use of the Site or Services or your violation of these Terms.

Our use of your personal information is governed by our Privacy Policy. By using our Services, you consent to our collection, use, and sharing of your personal information as described in the Privacy Policy.

These Terms shall be governed by and construed in accordance with the laws of Scotland, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be resolved in the courts located in Scotland.

• Entire Agreement: These Terms, together with our Privacy Policy and any other legal notices or agreements published on the Site, constitute the entire agreement between you and DH Admin & Business Support regarding your use of the Site and Services.
• Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.
• Waiver: Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.
• Transferability: We may assign or transfer our rights and obligations under these Terms without restriction. You may not assign or transfer your rights or obligations without our prior written consent.

If you have any questions about these Terms or need further clarification, please contact us at:

DH Admin & Business Support
Email: terms@dh-admin.co.uk
Address: 20 Rosetta Place, Peebles, EH45 8EY, Scotland